Anonymous
map-marker Oklahoma City, Oklahoma

Lousy serbice

Was receiving 5 spam calls per day. After loading free youmail began receiving 30 spam calls per day. Terrible performance.
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User's recommendation: Don't use youmail

Resolved
Mykayla Lmp
map-marker Chicago, Illinois

Resolved: Just got an upgrade and now nothing works

I just got an up grade on my you mail and now nothing works. I have calls mounting up in my voicemail that came with the phone, which I cant get to. It says I need a password, which I set up 20 yrs ago and never used because because you. Please help, I need this fixed ASAP. I want the product Im paying for. Thank you. Joyce Shuman. 316-208-****
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Anonymous
map-marker Atlanta, Georgia

Stems from +167* ***-**** call

Mentioned a 3rd person&said "YES".Female voice RETURN CALL Male voice answered wanting physicalADDRESS
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Anonymous
map-marker Greenwood, South Carolina

Cannot get a refund

I have an eye disease, and I misread the price of YouMail Premium. I contacted this companyBeware and was told I would get a refund because I realized my mistake within minutes, The refund had not happened! This company is untruthful, at least in my case.
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User's recommendation: Beware

Kim B Sku

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Verified Reviewer
| map-marker Naperville, Illinois

Have not been able to access my second phone line or text messages over 3 hours

I am a paid customer of a professional solo plan and I have not been able to reach anyone by phone or live chat regarding a network error and having no access to my second line for over 3 hours. I use that second line for business and have appointments set up that I need to communicate with clients to confirm. This is so very disappointing that there is no one available to help resolve issues. The customer service is non existent.
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Tony D Gmf

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Verified Reviewer
| map-marker Wilmington, Delaware

Kindly, give me a call. I think I might block a phone number by accident.

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I think I accidentally blocked 203-295-****. Im expecting a phone call from that number tomorrow. Id like to also talk to somebody because theres something on my you mail app that keeps telling me I need to talk to you people. Looking forward to hearing from you TONY DiLeva 610-656-****.
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User's recommendation: Use YouMail dependable company

Linda T Omo
map-marker Irvine, California

To get rid of YouMail off phone

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I cant get rid of YouMail. It picks up calls on YouMail voicemail before I can even answer calls. Its making my phone virtually useless!!
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Cons:
  • Cannot get rid of
  • Captures calls to voicemail before i can answer
  • Cannot get help

User's recommendation: Don’t even think about getting YouMail on your phone!!!

Anonymous
map-marker South Pasadena, California

Call screening beeps and I don't want to hear the beep

Recently for every call blocked by YouMail screening I get a an annoying beep attached to the fact that a caller hung up and didnt leave a message. I would like to stop this beep. Please give the me instructions how to silent the beep. Thanks, Shlomo
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Anonymous
map-marker Liberty Center, Indiana

No Service, MY AUTO WITHDRAWL OCCURED ON 10/28/23, WHERE ARE MY MESSAGES?

NO SERVICE AFTER AUTOPAY, MY MESSAGES ARE GONE ALSO, I AM PISSED, GET BACK WITH ME ASAP. MY PHONE IS260-824-****
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Dave H Iiq

Get rid of youmail

Every important call I get goes straight to voicemail and I am mad and want nothing to do with YouMail anymore
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Preferred solution: Away from youmail

Rose M Bsb

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Verified Reviewer

Cancel free trial to extend number of transcripts

I have been unable to cancel this free 7 day trial!! I was trying to understand why I had no message from a phone call. Then the statement extend the number of transcripts appeared. While reading the offer and terms, i somehow managed to sign up. I DO NOT want this offer!!!
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Preferred solution: A cancellation for this 7 day trial. It stated cancel at anytime but I have had NO luck doing so.

User's recommendation: Cancel anytime does not prove true

Anonymous
map-marker Phoenix, Arizona

It is impossible to disconnect from my telephone. The voice message can’t be disconnected. I tried Apple and Verizon. I sent notes to the company to help disconnect my account. I called the company an

I called the company and because I dont have a regular account they wont assist. Hope you can help to get my account disconnected. Thank you.
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Anonymous
map-marker Fort Lauderdale, Florida

Unable to check voicemails

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As a loyal customer for many years, I called because I am unable to retrieve my messages from my Youmail. Several calls were made to customer services with no reply, I was told via email that's only for premium customers. Since then some one named Jerri was attempting to assist via email and not successful.
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Anonymous
map-marker Naples, Florida

De activate my account

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I am simply trying to de activate my account and i am getting the run around. De activate my account
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User's recommendation: Not easy to work with

Resolved
Timothy C Ulc

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Verified Reviewer

Resolved: Multi numbers steel getting calls and messages

Updated by user Apr 26, 2023

Delete old number.

Original review Apr 26, 2023
Old phone number steel getting calls and messages through umail... number are as follows 843-615-**** also 843-618-****
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Preferred solution: Just deleted numbers that you have on file 843-615-4954 that is causing problems it not my number now thank you

Kay K Jwa

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Verified Reviewer
| map-marker Los Angeles, California

YOUMAIL company allows Stalking, harassing, cyberbullying

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This company posted my name location and degratory comments about me any my family and refused to remove the post.

Anti-Cyberstalking Law in California make "Doxing" and

P.C. 653.2 Electronic Cyber Harassment Law makes it a crime to send electronic communications (such as emails or text) with the intent of placing the recipient in reasonable fear for his or her safety or that of his or her immediate family.

(Includes posting "personal identifying information", "digital or other images of a person", or "electronic message of a harassing nature."

PC 646.9

"Willfully, maliciously, and repeatedly follow or harass another person and make a credible threat with the intent to place the person in reasonable fear for his safety or, he safety of his or her immediate family."

The offending individual's conduct meets all three elements of the statute that must be proved for a criminal conviction (the offense can be a felony):

"Doxing," which constitutes a form of cyberstalking under P.C. 646.9. "Doxing" is defined as collecting information on an individual and making that information public to irritate, harass, intimidate, or stalk the victim.

The offending party has used "doxing" in the following illegal ways:

1. Identity theft

2.

Disclosing personal and sensitive information.

3.

Publishing personal identifying information online like real names, phone numbers, addresses. and other identifying and sensitive information.

Violation can be a felony carrying a sentence of up to one (1) year in jail, mandatory treatment in a mental health facility, and up to 1,000 fine.

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User's recommendation: I would recommend using another company

About

Summary

YouMail is an IT company that focuses on software and application development. The company has been in business since 2006 and nowadays it is one of the fastest-growing IT companies in the nation. The company is privately-owned and operated by Alex Quilici. YouMail’s corporate office is located in Irvine, CA. YouMail operates worldwide. The company mainly focuses on developing IOS and Android mobile applications. Youmail follows membership policy and provides several account types for customer use: free, premium and business. The company offers a wide range of bonuses like gift cards and special offers.

Youmail reviews and complaints

Youmail is ranked 457 out of 5624 in Software category

Founded

2006

Type of Business

Online

Area Served

Worldwide

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